Verizon Delphi Connect Guide de l'utilisateur télécharger pdf (Page 39)

Can’t get to

Dashboard page

for ﬁrst time

OBD II Locator

page)

Vehicle

Diagnostics

Module is not

reaching the

Delphi cloud

server after

activation

Check that Vehicle

Diagnostics Module LED

turns green when engine

is started. If it does, (call

*611 from your Verizon cell

phone or

(800) 922-0204). If not,

follow Troubleshooting

according to Status LED

table

No green LED

with engine

running, LED

ﬂashes blue

every 10 seconds

Engine start

wasn’t detected

Turn off ignition, wait

10 seconds and restart

engine. Wait up to 10

seconds to see if green LED

appears. Try unplugging/

replugging Vehicle

Diagnostics Module

(repeat vehicle setup

procedure)

No email alerts

received

Invalid or no

email address

entered in

account

Check email address is

correct in account

Alerts not

enabled

Check that alert expected

has been enabled in app

Issue Likely

Cause(s)

Corrective

Action(s)

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Verizon Delphi Connect Guide de l'utilisateur Page 39

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