Verizon Delphi Connect Guide de l'utilisateur

User GuideVehicle Diagnostics by Delphi

10• Vehicle Diagnostics Module• Get to Know Your Device Guide• Product Safety and Warranty GuideIf anything is missing, please contact Verizon Wireles

100Remove the Bluetooth Connection to Your Vehicle Diagnostics ModuleYou can remove the Bluetooth connection between your phone and your Vehicle Diag

1013. Tap Vehicle Settings.

1024. Tap the vehicle in which the Vehicle Diagnostics Module is currently installed.

1035. Tap Bluetooth Settings.

1046. Tap the name of the device you wish to remove.

1057. Tap Unauthorize and then tap Unpair to remove the pairing for this device. The device will be removed from the list.Note: Remember to unpa

106SettingsThe Settings menu provides access to your Account Settings, Vehicle Settings and additional information in the About section.

107Account SettingsThe Account Settings allow you to:• Modify your User Settings, such as your login credentials and account email address• Manage the

108User SettingsAccount Email Address The account is used to communicate information regarding your connected car account, for example, it is used for

109Edit or Delete Account Email AddressTo edit or delete the account email address:On the side menu tap Settings, then Account Settings then User Sett

11System RequirementsThe Delphi Connected Car smartphone app works on:• Android 2.2 and later• Apple iOS 5.0 and laterThe Delphi website at mycar.de

110Enter your new account email address or delete the current one by clearing the field. Tap Save Settings to save the email address or tap the Back bu

111Change UsernameOn the side menu tap Settings, then Account Settings then User Settings then tap Username.

112Usernames must be at least one character long, can include letters, numbers and special characters. The username may be composed only of letters,

113Change PasswordOn the side menu tap Settings, then Account Settings then User Settings then tap Password.

114You must enter the same password twice in order to change it. Passwords must be at least six characters long and include at least one number. Passw

115Vehicle Diagnostic ManagementVehicle Diagnostics Management allows you to:• View the Vehicle Diagnostics Modules associated with your account• Add

116Add a Vehicle Diagnostic Module to Your Account1. On the side menu tap Settings, then Account Settings then Vehicle Diagnostic Management.

1172. Tap Add Module

1183. Enter the ESN and the device Registration Key exactly as they are printed on the Vehicle Diagnostics Module label — including the dash in

1194. If the Module is still associated with another account, you will also need to enter the Username and Password of that account then tap Add.

12First-Time Setup Using Smartphone AppDownload Delphi Connected Car App1. Launch your smartphone’s app store—either Google Play Store for Android or

120Note: Any vehicle data in the previous account will not be transferred to the new account. Once added to the new account, all vehicle data reported

1212. Tap the ESN number of the Vehicle Diagnostics Module you want to remove.

1223. Review the on-screen information matches the Module you want to remove and tap Delete Module.Note: Removing a Module from your account doe

123Vehicle SettingsThe Vehicle Settings allow you to:• Review and edit your vehicle information, such as providing your vehicle VIN when the VIN is

1242. Tap the vehicle you wish to review.

125Edit Your Vehicle InformationIf your vehicle did not report a VIN, you can enter the VIN or information about your vehicle yourself.1. To edit your

1262. Tap the vehicle you wish to review and then tap Edit.

1273. You can enter either the VIN from your vehicle or you can enter the vehicle make, model and model year. Tap the circle next to the info

1284. Enter the VIN or use the drop-down menus to select your vehicle’s make, model and model year.5. Tap Save to save your changes or back to

129Configuring AlertsThe Alerts & Notifications settings allow you to customize some of the alerts available to you. All alerts will be stored in yo

133. Review and accept the privacy and terms of use.On Android:

1302. Tap the vehicle you wish to configure.

1313. Tap Alerts & Notifications.

1324. Tap Geofence.

1335. To disable a specific Geo-Fence, tap the ON/OFF slider next to the Geo-Fence name. To re-enable the Geo-Fence tap the ON/OFF sl

1346. Tap the Geo-Fence name to configure the entry and exit alerts individually.

1357. To disable the entry alert, uncheck the box next to the words Trigger When Entered. To disable the exit alert, uncheck the box next to the

136Configuring the Speed Alert1. Tap Settings from the side menu then tap Vehicle Settings.

1372. Tap the vehicle you wish to configure.

1383. Tap Alerts & Notifications.

1394. To disable the speed alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the

14On iPhone:

1405. Tap the word Speed to configure the speed threshold.

1416. Enter the speed in miles per hour that you want to trigger the speed alert. That is, when the vehicle is driven at this speed or higher fo

142Configuring the Motion Alert1. Tap Settings from the side menu then tap Vehicle Settings.

1432. Tap the vehicle you wish to configure.

1443. Tap Alerts & Notifications.

1454. To disable the motion alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the

1465. Tap the word Motion to configure the motion threshold.

1476. Enter the threshold in G-forces that you want to trigger the motion alert. That is, once the ignition of off for 10 minutes and the vehicle expe

148Configuring the Engine RPM Alert1. Tap Settings from the side menu then tap Vehicle Settings.

1492. Tap the vehicle you wish to configure.

154. When prompted, change your Username and Password, to something easy to remember but difficult for other people to guess. Passwords must be a

1503. Tap Alerts & Notifications.

1514. To disable the engine RPM alert, tap the ON/OFF slider to the right of the words Engine RPM. The slider will change from ON to OFF. To re-e

1525. Tap the words Engine RPM to configure the RPM threshold.

1536. Enter the engine RPM threshold in revolutions per minute and the minimum time required in seconds that you want to trigger the engine RPM a

154Configuring NotificationsFor each alert, you can configure email and text notifications that will be sent when the alert occurs. This includes the abi

155Add a Notification Email AddressYou can add an email notification to any alert. The process is similar for all alerts, here is how to add one to the

1562. Tap the vehicle you wish to configure.

1573. Tap Alerts & Notifications.

1584. Tap the word Speed to configure the notifications.

1595. Tap Add Email at the bottom of the screen. If you do not see the button Add Email, tap the small down arrow to right of the word Notificatio

165. You will see the following screen after successfully changing your username and password.6. Now you’re ready to install the Vehicle Diagnostics M

1606. Enter a valid email address in the format [email protected]. To enter additional email addresses, tap Add Email. You can enter as many ema

161Modify or Delete a Notification Email AddressYou can modify or delete an email notification associated with any alert. The process is similar for all

1622. Tap the vehicle you wish to configure.

1633. Tap Alerts & Notifications.

1644. Tap the word Speed to configure the notifications.

1655. If you do not see the notification email addresses displayed on the screen, tap the small down arrow to right of the word Notifications to e

1666. To modify an existing email address, tap the email address and edit the address.

1677. To delete a notification email address, tap the x next to the email address. 8. Tap Save to save your changes or tap the Back button or the side

168Add a Notification Text NumberYou can add a text notification to any alert. The process is similar for all alerts, here is how to add one to the spee

1692. Tap the vehicle you wish to configure.

17Find Your Vehicle’s OBD Connector PortThe OBD connector is usually located on or under the dash, on the driver’s side. Other possible locations are

1703. Tap Alerts & Notifications.

1714. Tap the word Speed to configure the notifications.

1725. Tap Add Text at the bottom of the screen. If you do not see the button Add Text, tap the small down arrow to right of the word Notifications

1736. Enter a valid 10 digit mobile number in the format 1112223333 using only numbers and no other characters. To enter additional mobile number

174Modify or Delete a Notification Text NumberYou can modify or delete a text notification mobile number associated with any alert. The process is simil

1752. Tap the vehicle you wish to configure.

1763. Tap Alerts & Notifications.

1774. Tap the word Speed to configure the notifications.

1785. If you do not see the notification mobile numbers displayed on the screen, tap the small down arrow to right of the word Notifications to exp

1796. To modify an existing mobile number, tap the mobile number and edit the number.

184. You will see a picture of the location of your OBD II connector.Note: If needed, you can access the OBD Locator from the smartphone app or websit

1807. To delete a notification mobile number, tap the x next to the mobile number. 8. Tap Save to save your changes or tap the Back button or the side

181About SectionThe About section allows you to:• Access the OBD Locator• Review the current Privacy Policy and Terms of UseLocating Your OBD Connecto

1822. Tap About and then tap OBD Locator.

183Reviewing the Terms of Use and Privacy Policy1. To review the Terms of Use and Privacy Policy, on the side menu tap Settings.

1842. Tap About and then tap the document you with to review.

185LogoutOn the Side Menu of the app, tap Logout to logout from your vehicle. This will return you to the login screen. Note: The Delphi Connected Car

186Using the iPhone AppForgot Username or PasswordShould you forget your account login credentials, you can request your username or a password reset

187Enter the account email address you provided in your User Settings and tap Submit.

188You will receive an email with your Username sent to the account email address you provided as part of your User Settings. If you did not provide a

189Enter your Username and tap Submit. You will receive an email providing you a temporary password sent to the account email address you provided as

19Install Your Vehicle Diagnostics Module1. Use your Verizon Wireless smartphone to check that you have a strong signal where your vehicle is parked.

190Navigating AroundTo navigate to a specific category, tap the item you want to view, such as Alerts, Recent Trips, Health and Location (as shown in t

191• From the Side Menu, you can navigate to any of the Delphi Connected Car features. • Open the Settings feature to modify account information, mana

192Refreshing Your Vehicle DataTap the Refresh button from anywhere within the app to refresh your vehicle data. A refresh may take up to two minutes.

193Selecting Your VehicleIf you have more than one Vehicle Diagnostics Module associated with your account, you can select which vehicle’s information

194DashboardThe Dashboard provides a summary of your vehicle status.It includes the following information:• Basic vehicle information including the en

195• Last recorded Location of vehicle:• The most recent alerts:• The most recent health information reported by your vehicle:Note: You will only see

196• The most recent trips:

197LocationUse the Location feature to locate your vehicle at any time. The location screen indicates the last recorded vehicle location and the time

198Map ViewThe map view can be customized using the map controls. You can use the standard iPhone map controls, such as scrolling and zooming to adjus

199Geo-FencesTo enable and disable the display of Geo-Fences, tap the Geo-Fence button.

2Welcome ...

20Understanding the Status LED for more information on the LED color status.Note: To avoid any unnecessary drain on the vehicle battery, it is recomme

200Live TrackingThe Live Tracking button will enable real-time tracking of your vehicle. See Live Tracking on page 210 for more information.Note: If

201Find My Car In the Location view, tap the Locate My Vehicle button to center the map on the vehicle’s current location. Locate My Vehicle

202Navigate To VehicleIf the GPS is enabled on your smartphone, you can have your default navigation app provide directions from your location to your

203Programmable OdometerA programmable odometer is provided for your vehicle. You can set it to your vehicle’s odometer to track total mileage or you

204Enter the desired value in miles. Tap Save to save the value or tap back to exit without saving.

205Managing Geo-FencesA Geo-Fence allows you to define a location that is of interest to you and create a boundary around it. When your vehicle crosses

2062. In the Geo-Fences settings panel, tap CREATE NEW FENCE.3. Scroll and zoom the map to where you would like to place the Geo-Fence.

2074. Tap Drop Pin Here

2085. Tap Start to begin. A red pin with a circle will be created on the map. Follow the on-screen instructions to locate, resize and name your

2096. When finished, tap SAVE FENCE to save it or click Back to cancel creation.7. Create additional Geo-Fences if desired.

21Verify Vehicle Diagnostics Module Setup1. Start the engine and let it run for at least 30 seconds.2. Stop the engine and wait at least 20 seconds. 3

2108. Tap the Geo-Fence Settings button or the Location button when you are done.

211Create a Geo-Fence by Searching for an Address or Business Name1. While in Location view, tap the Geo-Fence tab. Tap the Manage Geo-Fence button to

2122. In the Geo-Fences settings panel, tap CREATE NEW FENCE.3. Tap Enter Address.

2134. Enter the address or business name you want to find and tap the search icon (magnifying glass).

2145. Scroll through the list of search results. You can modify the search criteria and tap the search icon (magnifying glass) to refresh the re

215Edit or Delete an Existing Geo-Fence1. While in Location view, tap Manage Geo-Fence on the soft menu to begin managing Geo-Fences.

2162. Tap on the name of the Geo-Fence you want to edit.

2173. Follow the on-screen instructions to locate, resize and rename your Geo-Fence. You can remove the current pin and drop a new pi

218Enable or Disable a Geo-Fence1. Tap the Geo-Fence button in the Location view to begin managing your Geo-Fences. If the Geo-Fence settings pan

2192. In the Geo-Fence settings panel, tap the box to the left of the Geo-Fence you wish to disable. This will not delete the Geo

22• If not, tap the Retry button.• If you still do not see the Dashboard screen, go to the Troubleshooting section of this guide.

2203. To enable a Geo-Fence, tap the check box to the left of the Geo-Fence name you wish to enable. The Geo-Fence will be shown on the map again, a

2211. Tap Live Tracking tab in the Location view, then tap the Live Tracking icon to start the feature. Live TrackingLive tracking provides you the a

2222. You will be see a warning message with a reminder of the 10-minute timeout. To continue, tap Accept. To exit live tracking, tap Cancel.

2233. Tap the Activate Live Tracking button in the upper right hand corner. The button looks like a small gun sight.AlertsThe Delphi Connected Car a

224• The battery voltage falls below 11.5 volts• While the engine is not running and the vehicle experiences a motion that exceeds a threshold that

225To clear alerts, tap the box next to the alerts you wish to clear and select Clear. The smartphoneapp only displays the most recent alerts, you may

226You will need to confirm that you wish to clear the selected alerts. Tap OK to confirm, or tap Cancel to exit.

227You can scroll to view all of the reported diagnostic codes. The most recent codes are listed first. To view all codes, login to your online account

228Performing a Diagnostic Code Scan on Your VehicleTo begin a diagnostic scan, tap the Refresh button labeled Perform trouble code scanYou will see

229Clearing Diagnostic CodesYou can choose to clear the codes from either your display or from from your vehicle. If you clear the codes from your dis

23First-Time Setup Using Connected Car WebsiteLaunch Your Internet BrowserUse your website browser and go to mycar.delphi.com.Sign In to Your Delphi A

230Tap Clear Display to clear the codes from your display, tap Clear Vehicle to clear the codes from your vehicle, or tap Cancel to exit.

231Recent TripsThe Recent Trips feature records all the trips the vehicle has taken since you installed the Vehicle Diagnostics Module. Within the sma

232The trip details include total distance, start date and time, start location, end date and time, end location, and the amount of time the engine wa

233Use the map control tools (on page 198) to change the map scroll and zoom the map, or turn on Satellite view.

234Key Fob PairingThe key fob setup process has two main steps, configuring your Vehicle Diagnostics Module for your vehicle and pairing your Vehicle D

235Before attempting the key fob setup process, look on your dashboard view to see if your vehicle’s VIN has been identified. If the Vehicle Diagnostic

236To enable your keyfob feature:1. Navigate to the Key Fob feature which is accessible from the Side Menu. Tap OK to begin the fob setup process or

2372. Using the Prev and Next buttons, look for the key fob picture that matches your key fob. Once you have found your key fob, tap Continue. If

2383. Once you have tapped Continue, you will see the following message while your key fob is being initialized. The configuration step can take up to

2394. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps. If y

243. Review and select ACCEPT to accept the privacy statement and terms of use.

2405. Once in the vehicle, tap Continue. Carefully follow the on screen instructions. You may be required to push buttons in your vehicle such as th

241Key Fob Pairing Without VIN1. To enable your key fob feature, navigate to the Key Fob feature which is accessible from the Side Menu. If your ke

2422. Use the on screen prompts to select your vehicle and select Submit. If are not able to select your vehicle, tap “My vehicle is not listed” and

2434. Once you have tapped Continue, you will see the following message while your key fob is being initialized. The configuration step can take

2446. Once in the vehicle, tap Continue. Carefully follow the on screen instructions. You may be required to push buttons in your vehicle such as th

245Pair Smartphone Bluetooth® to Vehicle Diagnostics ModuleThis feature lets you access the Vehicle Diagnostics Module key fob functions on your Delph

2462. Tap Vehicle Settings.3. Tap the vehicle in which the Vehicle Diagnostics Module is currently installed.

2474. Tap Bluetooth Settings.

2485. Tap Discover to activate Bluetooth® pairing.6. The Status LED on your Vehicle Diagnostics Module should begin flashing blue.7. Press your phone’s

249Authorize your smartphone’s Bluetooth® key fob functionality.1. Return to the Delphi Connect Car app. If your phone doesn’t appear on the list of B

254. When prompted, change your Username and Password to something easy to remember but difficult for other people to guess. Passwords must be at lea

2503. Tap your phone’s name.

2514. Tap Authorize to enable your phone to provide key fob control over Bluetooth®. Your phone will now show as authorized.

2525. Return to the Delphi Connected Car side menu.

2536. Observe the LED on the Vehicle Diagnostics Module and wait until it returns to flashing blue every 10 seconds. 7. Tap the Key Fob menu item and t

254Remove the Bluetooth Connection to Your Vehicle Diagnostics ModuleYou can remove the Bluetooth connection between your phone and your Vehicle Diag

2553. Tap Vehicle Settings.

2564. Tap the vehicle in which the Vehicle Diagnostics Module is currently installed.

2575. Tap Bluetooth Settings.

2586. Tap the name of the device you wish to remove.

2597. Tap Unauthorize and then tap Unpair to remove the pairing for this device. The device will be removed from the list.Note: Remember to unpair t

266. Now you’re ready to install the Vehicle Diagnostics Module in your vehicle.Note: The website will automatically log you out after 20 minutes of i

260SettingsThe Settings menu provides access to your Account Settings, Vehicle Settings and additional information in the About section.

261Account SettingsThe Account Settings allow you to:• Modify your User Settings, such as your login credentials and account email address• Manage the

262User SettingsAccount Email AddressThe account email is used to communicate information regarding your connected car account, for example the forgot

263Add Account Email AddressOn the side menu tap Settings, then Account Settings then User Settings then Enter Email Address.

264Edit or Delete Account Email AddressTo edit or delete the account email address:On the side menu tap Settings, then Account Settings then User Sett

265Enter your new account email address or delete the current one by clearing the field. Tap Save Settings to save the email address or tap the Back bu

266Change UsernameOn the side menu tap Settings, then Account Settings then User Settings then tap Username.

267Usernames must be at least one character long, can include letters, numbers and special characters. The username may be composed only of letters if

268Change PasswordOn the side menu tap Settings, then Account Settings then User Settings then tap Password.

269You must enter the same password twice in order to change it. Passwords must be at least six characters long and include at least one number. Passw

27Need help finding your vehicle’s OBD Connector port?1. After logging in for the first time, click the button labeled OBD LOCATOR. You will be pr

270Vehicle Diagnostic ManagementVehicle Diagnostics Management allows you to:• View the Vehicle Diagnostics Modules associated with your account• Add

271View Vehicle Diagnostics Modules Associated with Your AccountOn the side menu tap Settings, then Account Settings then Vehicle Diagnostic Managemen

272Add a Vehicle Diagnostic Module to Your Account1. On the side menu tap Settings, then Account Settings then Vehicle Diagnostic Management.

2732. Tap Add Module.

2743. Enter the ESN and the device Registration Key exactly as they are printed on the Vehicle Diagnostics Module label — including the dash in

2754. If the Module is still associated with another account, you will also need to enter the Username and Password of that account the

276Remove a Vehicle Diagnostics Module from Your Account1. On the side menu tap Settings, then Account Settings then Vehicle Diagnostic Management.

2772. Tap the ESN number of the Vehicle Diagnostics Module you want to remove.

2783. Review the on-screen information matches the Module you want to remove and tap Delete Module.Note: Removing a Module from your account does no

279Vehicle SettingsThe Vehicle Settings allow you to:• Review and edit your vehicle information, such as providing your vehicle VIN when the VIN is no

283. Complete your vehicle selections using the drop-downs for Make, Model, Year, Body Type and Trim as requested and then select Submit. I

280Review Your Vehicle InformationTo review your vehicle information, tap Settings from the side menu then tap Vehicle Settings.

281Tap the vehicle you wish to review.

282Edit Your Vehicle InformationIf your vehicle did not report a VIN, you can enter the VIN or information about your vehicle yourself.1. To edit your

2832. Tap the vehicle you wish to review and then tap Edit.

2843. You can enter either the VIN from your vehicle or you can enter the vehicle make, model and model year. Tap the circle next to the informat

2854. Enter the VIN or use the drop-down menus to select your vehicle’s make, model and model year.5. Tap Save to save your changes or back to e

286Configuring AlertsThe Alerts settings allow you to customize some of the alerts available to you. All alerts will be stored in your vehicle’s cloud

2872. Tap the vehicle you wish to configure.

2883. Tap Alerts & Notifications.

2894. Tap Geofence.

294. A description of the location of your OBD II port will be given. Click “View a picture of your OBD II port” to view an actual photograph of

2905. To disable a specific Geo-Fence, tap the ON/OFF slider next to the Geo-Fence name. To re- enable the Geo-Fence tap the ON/OFF slider again.

2916. Tap the Geo-Fence name to configure the entry and exit alerts individually.

2927. To disable the entry alert, uncheck the box next to the words Trigger When Entered. To disable the exit alert, uncheck the box next to the

293Configuring the Speed Alert1. Tap Settings from the side menu then tap Vehicle Settings.

2942. Tap the vehicle you wish to configure.

2953. Tap Alerts & Notifications.

2964. To disable the speed alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the s

2975. Tap the word Speed to configure the speed threshold.

2986. Enter the speed in miles per hour that you want to trigger the speed alert. That is, when the vehicle is driven at this speed or higher for

299Configuring the Motion Alert1. Tap Settings from the side menu then tap Vehicle Settings.

3 Location ...

30Note: If needed, you can access the OBD Locator from the website or the smartphone app. On the website, click on your username in the upper right-ha

3002. Tap the vehicle you wish to configure.

3013. Tap Alerts & Notifications.

3024. To disable the motion alert, tap the ON/OFF slider to the right of the word Speed. The slider will change from ON to OFF. To re-enable the

3035. Tap the word Motion to configure the motion threshold.

3046. Enter the threshold in G-forces that you want to trigger the motion alert. That is, once the ignition of off for 10 minutes and the vehicle expe

305Configuring the Engine RPM Alert1. Tap Settings from the side menu then tap Vehicle Settings.

3062. Tap the vehicle you wish to configure.

3073. Tap Alerts & Notifications.

3084. To disable the engine RPM alert, tap the ON/OFF slider to the right of the words Engine RPM. The slider will change from ON to OFF. To re-

3095. Tap the words Engine RPM to configure the RPM threshold.

31Helpful Installation Tips:• If the Vehicle Diagnostics Module seems to be difcult to insert, DO NOT FORCE IT. Remove the device and examine both co

3106. Enter the engine RPM threshold in revolutions per minute and the minimum time required in seconds that you want to trigger the engine RPM

311Configuring NotificationsFor each alert, you can configure email and text notifications that will be sent when the alert occurs. This includes the abi

312Add a Notification Email AddressYou can add an email notification to any alert. The process is similar for all alerts, here is how to add one to the

3132. Tap the vehicle you wish to configure.

3143. Tap Alerts & Notifications.

3154. Tap the word Speed to configure the notifications.

3165. Tap Add Email at the bottom of the screen. If you do not see the button Add Email, tap the small down arrow to right of the word Notificatio

3176. Enter a valid email address in the format [email protected]. To enter additional email addresses, tap Add Email. You can enter as many ema

318Modify or Delete a Notification Email AddressYou can modify or delete an email notification associated with any alert. The process is similar for all

3192. Tap the vehicle you wish to configure.

32Note: Typically, all of the warning lamps on the dashboard will illuminate briefly in this position.Note: For pushbutton-start vehicles, the procedur

3203. Tap Alerts & Notifications.

3214. Tap the word Speed to configure the notifications.

3225. If you do not see the notification email addresses displayed on the screen, tap the small down arrow to right of the word Notifications to ex

3236. To modify an existing email address, tap the email address and edit the address.

3247. To delete a notification email address, tap the x next to the email address. 8. Tap Save to save your changes or tap the Back button or the side

325Add a Notification Text NumberYou can add a text notification to any alert. The process is similar for all alerts, here is how to add one to the spee

3262. Tap the vehicle you wish to configure.

3273. Tap Alerts & Notifications.

3284. Tap the word Speed to configure the notifications.

3295. Tap Add Text at the bottom of the screen. If you do not see the button Add Text, tap the small down arrow to right of the word Notifications

33Verify Vehicle Diagnostics Module Setup1. Start the engine and let it run for at least 30 seconds.2. Stop the engine and wait at least 20 seconds. 3

3306. Enter a valid 10 digit mobile number in the format 1112223333 using only numbers and no other characters. To enter additional mobile number

331Modify or Delete a Notification Text NumberYou can modify or delete a text notification mobile number associated with any alert. The process is simil

3322. Tap the vehicle you wish to configure.

3333. Tap Alerts & Notifications.

3344. Tap the word Speed to configure the notifications.

3355. If you do not see the notification mobile numbers displayed on the screen, tap the small down arrow to right of the word Notifications to exp

3366. To modify an existing mobile number, tap the mobile number and edit the number.

3377. To delete a notification mobile number, tap the x next to the mobile number. 8. Tap Save to save your changes or tap the Back button or the side

338About SectionThe About section allows you to:• Access the OBD Locator• Review the current Privacy Policy and Terms of UseLocating Your OBD Connecto

339Tap About and then tap OBD Locator.

34• If you still do not see the Dashboard screen, see the Troubleshooting section of this guide. Reconnect Your Vehicle Diagnostics ModuleIf you are

340Reviewing the Terms of Use and Privacy PolicyTo review the Terms of Use and Privacy Policy, on the side menu tap Settings.

341Tap About and then tap the document you with to review.

342LogoutOn the Side Menu of the app, tap Log Out to logout from your vehicle. This will return you to the login screen.Note: The Delphi Connected Car

343Using the Connected Car WebsiteAccessing the WebsiteYou can log in to your vehicle at mycar.delphi.com. Forgot Username or PasswordShould you forge

344Enter the account email address you provided in your User Settings and click Send Email.

345You will receive an email with your Username sent to the account email address you provided as part of your User Settings. If you did not provide a

346Enter your Username and click SEND EMAIL. You will receive an email providing you a temporary password sent to the account email address you provi

347Navigating AroundTo navigate to a specific category, click on the links at the top of the screen for Dashboard, Location, Alerts, Health, Recent Tr

348Selecting Your VehicleIf you have more than one Vehicle Diagnostics Module associated with your account, you can select which vehicle’s information

349Click on the vehicle you wish to view or click on the up arrow to keep viewing the current vehicle. Note: The last vehicle that recorded data is in

35• There is only one orientation that the Vehicle Diagnostics Module will plug in. • Place two ngers behind the plug in your vehicle to prevent it

350If there are more than 6 vehicles to choose from you can page through the list of all vehicles using the right arrow.

351Vehicle SettingsThe Vehicle Settings allow you to edit your vehicle information, such as providing your vehicle VIN when the VIN is not available.E

352Click the circle next to the information you want to provide.

353Enter the VIN or use the drop-down menus to select your vehicle’s make, model and model year.Click Save to save your changes or Cancel to exit with

354Refreshing Your Vehicle DataFrom anywhere within the website you can refresh your vehicle data. Click the Refresh button. You will see the followin

355 Once the vehicle is contacted, you will see the following message.Select Dismiss to return to the website. The refresh process will continue in th

356• Last recorded Location of vehicle:• The most recent alerts:

357• The most recent diagnostic information reported by your vehicle:• The most recent trips:Note: You will only see Health information if your vehicl

358LocationUse the Location feature to locate your vehicle at any time. The location screen indicates the last recorded vehicle location and the time

359Customizing the Website Map DisplayBy clicking inside the map pan control, you can move the map in any direction. Simply hold down the mouse cursor

362. Press and hold the Function Button on the side of the Vehicle Diagnostics Module until the Status LED blinks red one time. This will occur afte

360In Automatic mode, the map will automatically switch between Road mode and Bird’s Eye mode as the zoom is changedThe Road mode shows the map as a s

361Programmable OdometerA programmable odometer is provided for your vehicle. You can set it to your vehicle’s odometer to track total mileage or you

362Enter the desired value in miles. Tap Submit to save the value or Cancel to exit without saving.

363Managing Geo-FencesA Geo-Fence allows you to define a location that is of interest to you and create a boundary around it. When your vehicle crosses

3642. In the GEO FENCES window, click CREATE NEW FENCE.

3653. Scroll and zoom the map to where you would like to place the Geo-Fence and tap DROP PIN HERE.

3664. Follow the on-screen instructions to locate, resize and name your Geo-Fence. You can hide the Geo-Fence panel to see more of the map by clicking

367Create a Geo-Fence by Searching for an Address or Business Name1. Click the Geo Fence button in the Location view to begin managing Geo Fences. 2.

3683. Click ENTER ADDRESS.

3694. Enter the address or business name you want to find and click VIEW RESULTS

37Application & Service FeaturesUsing the Android AppForgot Username or PasswordShould you forget your account login credentials, you can request

3705. Scroll through the list of search results. You can modify the search criteria and click VIEW RESULTS to refresh the results. Within the se

3716. Follow the on-screen instructions to locate and size the Geo-Fence. The name of the Geo-Fence will default to your search text but you can chan

372Edit or Delete an existing Geo-Fence1. Click the Geo Fence button in the Location view to begin managing Geo-Fences.2. Click on the name of the Geo

3733. Follow the on-screen instructions to locate, resize and rename your Geo-Fence. You can hide the Geo-Fence panel to see more of the map by clicki

3742. In the GEO FENCES window, click the checkbox to the left of the Geo-Fence you wish to disable.The checkmark will be cleared and the Geo-Fence w

3753. To enable a Geo-Fence, check the box to the left of the Geo-Fence name.The Geo-Fence will be shown on the map again and alerts will again be gen

376Live TrackingLive tracking provides you the ability to track your vehicle in real time using the website. Click on the Live Tracking icon to start

3773. You will see the following message once the vehicle is connected. Select Cancel to return to the Location view.4. If the vehicle cannot be reach

3785. During live tracking, the vehicle will be shown as a red car with the current vehicle speed indicated. Live tracking has a 10-minute timeout cou

379Note: The motion alert is enabled 10 minutes after the vehicle is turned off and disabled when the vehicle is started.You can also configure email a

38Enter the account email address you provided in your User Settings and tap Submit. You will receive an email with your Username sent to the account

380To clear all alerts, do not select any alerts and press CLEAR ALL. You will be asked to confirm your desire to clear all alerts.HealthThe Health fea

381Performing a Diagnostic Code Scan on Your VehicleTo perform a diagnostic scan of your vehicle, navigate to the Health screen and click the Refresh

382Once the scan is complete, the diagnostic codes reported by your vehicle will be displayed on the screen. Use the navigation buttons to scroll thro

383To begin clearing codes, tap CLEAR ALL.Tap Display to clear the codes from your display, tap Vehicle to clear the codes from your vehicle, or tap C

384Recent TripsThe Recent Trips feature displays all the trips the vehicle has taken since you installed the Vehicle Diagnostics Module. The most rece

385Key Fob PairingThe key fob setup process has two main steps, configuring your Vehicle Diagnostics Module for your vehicle and pairing your Vehicle D

386Before attempting the key fob pairing process, look on your dashboard view to see if your vehicle’s VIN has been identified. If the Vehicle Diagnost

3872. Using the Prev and Next buttons, look for the fob picture that matches your key fob. Once you have found your key fob, click Continue. If

3884. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob set up step. If y

389Key Fob Setup without VIN1.To enable your keyfob feature without a vehicle VIN, navigate to the KEY FOB tab. If your key fob is not already se

39To request your Password, tap Forgot Password?Enter your Username and tap Submit.

3903. Using the Prev and Next buttons, look for the fob picture that matches your key fob. Once you have found your key fob, click Continue. If you do

3914. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob set up step. If y

392Account SettingsTo access your account settings, click on your username in the upper right-hand corner.

393Click on OBD LOCATOR to determine the location of the OBD connector on your vehicle. Select ADD EMAIL to add an email address for alerts. If you al

394Add Email AddressFrom the Settings drop-down, click ADD EMAIL to enter an email address for the first time. Enter your email address in the box pro

395Edit or Delete Email AddressFrom the Settings drop-down, select EDIT EMAIL to edit your email address. You can delete the email address by leaving

396Enter your new email address or delete the current one by clearing the field. Select SAVE to save your changes or CANCEL to exit without saving.

397Change UsernameFrom the Settings drop-down, select CHANGE USERNAME to change your username.

398Usernames must be at least one character long, can include letters, numbers and special characters. The username may be composed only of letters i

399Change PasswordFrom the Settings drop-down, select CHANGE PASSWORD to change your password.

4 Vehicle Diagnostic Management ... 115 View

40You will receive an email providing you a temporary password sent to the account email address you provided as part of your User Settings. Use this

400You must enter the same password twice in order to change it. Passwords must be at least six characters long and include at least one number. Note:

401SettingsThe Settings menu allows you to manage your Vehicle Diagnostics Modules and Alerts and Notifications Settings.Vehicle Diagnostic ManagementV

402View Vehicle Diagnostics Modules Associated with Your AccountOn the Settings menu select MANAGE ModuleS. You will see all the Vehicle Diagnostics

403Add a Vehicle Diagnostic Module to Your Account1. On the Settings menu select MANAGE ModuleS.

4042. Click Add Module3. Enter the ESN and the device Registration Key exactly as they are printed on the Vehicle Diagnostics Module label — inc

4054. If the Module is still associated with another account, you will also need to enter the Username and Password of that account then click Su

406Note: Any vehicle data in the previous account will not be transferred to the new account. Once added to the new account, all vehicle data reported

4072. Click the trash can icon next tp the ESN number of the Vehicle Diagnostics Module you want to remove.Note: Removing a Module from your acco

408Configuring AlertsThe Alerts settings allow you to customize some of the alerts available to you. All alerts will be stored in your vehicle’s cloud

4092. Click GeoFences.3. To disable a specific Geo-Fence, click the checkbox next to the Geo-Fence you wish to dis-able. The checkmark will be cl

41Navigating AroundTo navigate to a specific category, tap the item you want to view, such as Alerts, Recent Trips, Health and Location (as shown in th

4104. Click the Geo-Fence name to configure the entry and exit alerts individually.5. To disable the entry alert, uncheck the box next to the words Tri

4116. Click Save to save your changes or click the Back button or the side menu button to exit without saving your changes.See Configuring Notifica

412Configuring the Speed Alert1. On the Settings menu select MANAGE ALERTS.2. To disable the speed alert, click the checkbox next to the word Speed. Th

4133. To enable the speed alert, click the checkbox. The checkmark will be added. 4. Click the word Speed to configure the speed threshold.

4145. Enter the speed in miles per hour that you want to trigger the speed alert. That is, when the vehicle is driven at this speed or higher for

415Configuring the Motion Alert1. On the Settings menu select MANAGE ALERTS.2. To disable the motion alert, click the checkbox next to the word Motion.

4163. Enter the threshold in G-forces that you want to trigger the motion alert. That is, once the ignition of off for 10 minutes and the vehic

417Configuring the Engine RPM Alert1. On the Settings menu select MANAGE ALERTS. 2. To disable the engine RPM alert, click the checkbox next to the wor

4183. Click the words Engine RPM to configure the RPM threshold.4. Enter the engine RPM threshold in revolutions per minute and the minimum time requir

419Configuring NotificationsFor each alert, you can configure email and text notifications that will be sent when the alert occurs. This includes the ab

42• From the Side Menu, you can navigate to any of the Delphi Connected Car features. • Open the Settings feature to modify account information, manag

4202. Click the word Speed to configure the notifications.3. Click Add new notification.

4214. Select Email for the notification type. 5. Enter a valid email address in the format [email protected] and click Save. Click Cancel to exi

422Delete a Notification Email AddressYou can delete an email notification associated with any alert. The process is similar for all alerts, here is how

4233. To delete a notification email address, click the x next to the email address. 4. You will be asked to confirm you want to delete the email. Click

424Add a Notification Text NumberYou can add a text notification to any alert. The process is similar for all alerts, here is how to add one to the spee

4253. Click Add new notification. 4. Select Text for the notification type.

426Enter a valid 10 digit mobile number in the format 1112223333 using only numbers and no other characters. To enter additional mobile numbers, click

427Delete a Notification Text NumberYou can delete a text notification mobile number associated with any alert. The process is similar for all alerts, h

4283. To delete a notification mobile number, click the x next to the mobile number.

429LogoutClick the LOG OUT button to log out from your vehicle. This will return you to the login screen.Note: The website will automatically log you

43Refreshing Your Vehicle DataTap the Refresh button from anywhere within the app to refresh your vehicle data. A refresh may take up to two minutes.

430Frequently Asked Questions1. What are the extension cable and cradle mount for?The Vehicle Diagnostic Module relocation kit, which includes the ext

431may actually be going just under the speed the speedometer indicates. To see the alert in the mobile apps or web portal, you may need to refresh th

4329. Why don’t I receive any e-mail alert notifications?To receive alerts you need to have the correct driving conditions occur and you need to ensure

433quickly an alert is communicated to the server. In addition, the time for the notification to reach your inbox or phone can vary due to network dela

434turn your phone off and then back on again.21. What happens if I load the app on my non-Verizon phone?The smartphone apps are designed to run on th

43527. Why is the programmable odometer not updating while I am driving?The programmable odometer will not update until your turn off the ignition and

43634. Can a geo-fence be rectangular instead of circular?Not at this time. This is being considered for a future software release.35. How do I create

437app. If the blue LED returns to solid after the initial setup, your vehicle is currently incompatible with Vehicle Diagnostics.41. Will my Vehicle

43846. How do I start live tracking?To start live tracking, ensure the Vehicle Diagnostics Module is properly installed and working. In the web portal

43952. What is the blue dot on my location screen?Within the smartphone apps, the blue dot represents the current location of the phone running the ap

44Selecting Your VehicleIf you have more than one Vehicle Diagnostics Module associated with your account, you can select which vehicle’s information

440accessing your information.58. How can I program the device to track my mileage?You can use the programmable odometer on the dashboard to track you

44163. What happens if I get a new vehicle?You can move the device to a new vehicle and, after performing the normal vehicle setup per the instruction

44268. My battery was disconnected recently and I can’t connect to my vehicle, what should I do?If the LED is solid blue, begin with step 5 in the Ref

443installed. Anytime following installation, to retrieve current codes, you need to press the refresh button on the health page in the web portal (no

444Status LED and TroubleshootingUnderstanding the Status LED IndicatorsStatus LED Status (Engine On)Status (Engine Off)No illumination for more tha

445Solid or blinking yellowOn Roaming network• Idle/dormant (3 blinks every 30 seconds)• Ready, no data activity (solid yellow)• Data activity (bli

446TroubleshootingIssue Likely Cause(s) Corrective Action(s)Can’t login to my accountIncorrect username or password entryFirst-time: Enter Registratio

447No LED illuminationVehicle Diagnostics Module is in deep sleepStart engine, wait up to 10 seconds for LED to illuminate any colorNo power at OBD po

448LED remains solid blueDevice can’t complete vehicle setupCheck all OBD port connectors on Vehicle Diagnostics Module and on vehicle for dirty/corro

449No green LED with engine running, LED flashes blue every 10 secondsEngine start wasn’t detectedTurn off ignition, wait 10 seconds and restart engine

45DashboardThe Dashboard provides a summary of your vehicle status.It includes the following information.• Basic vehicle information including the eng

450Can’t get to Key Fob setup pageNo Internet connection to smartphone or computerCheck your Internet connectionCloud server problemWait a few minutes

451Can’t get Vehicle Diagnostics Module Key Fob to control vehicle keyless entry systemNot paired See “Can’t get Vehicle Diagnostics Module key fob t

452Can’t pair my smartphone to Vehicle Diagnostics Module with BluetoothIncompatible smartphoneMust be iPhone with iOS 5.0 or later or Android 2.2 or

453Customer InformationYour Wireless Device and Third Party Services Verizon Wireless is the mobile carrier associated with this wireless product. How

454Product Safety and WarrantyHealth and SafetyThis section outlines the safety precautions associated with using Vehicle Diagnostics. The term “mobi

455• DO NOT expose this equipment to rain or spilled beverages.• DO NOT use unauthorized accessories.GPS & AGPSYou mobile device uses a Global Pos

456(2) This device must accept any interference received. Including interference that may cause undesired operation.INFORMATION TO THE USERThis equipm

457This Warranty does not apply to:(a) Product subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized alteration, misu

458Therefore, we strongly recommend you make a back up copy of all data and software contained on your Product before submitting it for repair or ser

459THE COMPANY SHALL NOT BE LIABLE FOR THE DELAY IN RENDERING SERVICE UNDER THIS WARRANTY OR LOSS OF USE DURING THE TIME THE PRODUCT IS BEING REPAIR

46• Last recorded location of vehicle: • The most recent alerts:

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47• The most recent health information reported by your vehicle: • The most recent trips:Note: You will only see Health information if your vehicle ha

48LocationUse the Location feature to locate your vehicle at any time. The location screen indicates the last recorded vehicle location and the time a

49Map ViewThe Map view can be customized using the map controls. You can use the standard Android map controls, such as scrolling and zooming to adjus

5 Find My Car ...

50Geo-FencesTo enable and disable the display of Geo-Fences, select Geo-Fences on the soft menu. See Managing Geo-Fences on page 56 for more informat

51Live TrackingThe Live Tracking button will enable real-time tracking of your vehicle. See Live Tracking on page 72 for more information. Note: Whi

52Find My CarTap Locate My Vehicle on the soft menu to center the map on the vehicle’s current location. Soft MenuAndroid soft menu

53Navigate to VehicleIf the GPS is enabled on your smartphone, you can have your default navigation app provide directions from your location to your

54Programmable OdometerA programmable odometer is provided for your vehicle. You can set it to your vehicle’s odometer to track total mileage or you c

55Enter the desired value in miles. Tap Save to save the value or tap back to exit without saving.

56Managing Geo-FencesA Geo-Fence allows you to define a location that is of interest to you and create a boundary around it. When your vehicle crosses

572. In the Geo-Fences settings panel, tap CREATE NEW FENCE.

583. Scroll and zoom the map to where you would like to place the Geo-Fence.4. Tap Start to begin. Follow the on-screen instructions to locate, size

595. Create additional Geo-Fences as desired. 6. Tap the Back button or Side Menu button when you are finished to return to Location view.

6 Review Your Vehicle Information ...280 Edit

60Create a Geo-Fence by Searching for an Address or Business Name1. While in Location view, tap Manage Geo Fences on the soft menu to begin managing

612. In the Geo-Fences settings panel, tap CREATE NEW FENCE.

623. Tap the magnifying glass in the upper right hand corner.

634. Enter the address or business name you want to find and tap the search icon (magnifying glass)

645. Scroll through the list of search results. You can modify the search criteria and tap the search icon (magnifying glass) to refresh the res

65Edit or Delete an Existing Geo-Fence1. While in Location view, tap Manage Geo Fences on the soft menu to begin managing Geo-Fences.

662. Tap the pencil icon to the right of the name of the Geo-Fence you want to edit.

673. Follow the on-screen instructions to locate, size and rename your Geo-Fence. When you are finished, tap Save to save your changes or Delete to rem

68Enable or Disable a Geo-Fence1. While in Location view, tap Manage Geo Fences on the soft menu to begin managing Geo-Fences.

692. In the Geo-Fence settings panel, tap the checkbox to the left of the Geo-Fence you wish to disable.

7 Edit or Delete an existing Geo-Fence ...372 Enable o

703. The checkmark will be cleared and the Geo-Fence will no longer be visible on the map. This will not delete the Geo-Fence, but alerts will n

714. To enable a Geo-Fence, tap the box to the left of the Geo-Fence name. The Geo-Fence will be shown on the map again.

72Live TrackingLive tracking provides you the ability to track your vehicle in real time using the Delphi Connected Car smartphone app or the Delphi

732. You will be see a warning message with a reminder of the 10-minute timeout. To continue, tap OK. To exit live tracking, tap Cancel. If you do not

743. During Live Tracking, the live tracking icon will be red and the vehicle will be shown as a red car. The vehicle’s current direction and speed wi

75AlertsThe Delphi Connected Car application will notify you with alerts of specific vehicle behaviors. Current alerts include the following:• Vehicle

76Within the smartphone app, you can scroll to view all of your Alerts. The most recent Alert appears first.

77Clearing AlertsTo clear alerts, tap the box next to the alerts you wish to clear and tap Clear. The smartphone app only displays the most recent ale

78You will need to confirm that you wish to clear the selected alerts. Tap OK to confirm, or tap Cancel to exit.

79HealthThe Health feature displays a history of vehicle diagnostics codes, often called trouble codes, which you have read from your vehicle. If the

8 Logout ...

80Performing a Diagnostic Code Scan on Your VehicleTo begin a diagnostic scan, tap the soft menu at the bottom of the screen. Then tap Perform trouble

81Clearing Diagnostic CodesYou can choose to clear the codes from either your display or from from your vehicle. If you clear the codes from your disp

82To begin clearing codes, tap the soft menu at the bottom of the screen. Then tap Clear trouble codes

83Tap Display only to clear the codes from your display, tap Vehicle to clear the codes from your vehicle, or tap Cancel to exit.

84Recent TripsThe Recent Trips feature records all the trips the vehicle has taken since you installed the Vehicle Diagnostics Module. Within the sma

85The trip details include total distance, start date and time, start location, end date and time, end location, and the amount of time the engine was

86Use the map control tools (on page 49) to change map, the scroll and zoom the map, or turn on Satellite view.

87Key Fob PairingThe key fob setup process has two main steps, configuring your Vehicle Diagnostics Module for your vehicle and pairing your Vehicle Di

88To enable your keyfob feature: 1. Navigate to the Key Fob feature which is accessible from the Side Menu. Tap OK to begin the fob setup proces

892. Using the Prev and Next buttons, look for the key fob picture that matches yours. Once you have found your key fob, tap Continue. If you do

9WelcomeYou are about to experience a powerful device that will deliver a new level of convenience and peace of mind with your vehicle. When combined

904. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps. If yo

91Key Fob Pairing Without VIN1. To enable your keyfob feature without a vehicle VIN, navigate to the Key Fob feature which is accessible from th

922. Use the on screen prompts to select your vehicle and tap Submit. If are not able to select your vehicle, tap “My vehicle is not listed” and

934. When complete, the following screen will be displayed and you will need to be in the vehicle to perform the final key fob setup steps. If yo

94Following the successful pairing of your Vehicle Diagnostics Key Fob, you should be able to use your Delphi Connected Car app to send key fob comman

95To pair your Smartphone with the Vehicle Diagnostics Module Bluetooth Direct Connect follow the steps below:1. Access the Delphi Connect Car app sid

963. Tap the vehicle in which the Vehicle Diagnostics Module is currently installed.4. Tap Bluetooth Settings.5. Tap Discover to activate Bluetooth® p

976. The Status LED on your Vehicle Diagnostics Module should begin flashing blue.7. Press your phone’s Home button and follow the procedures for turni

983. Tap your phone’s name. 4. Tap Authorize to enable your phone to provide key fob control over Bluetooth®. Your phone will now show as authoriz

995. Tap Delphi menu icon until you return to the Delphi Connected Car side menu.6. Observe the LED on the Vehicle Diagnostics Module and wait until i