Verizon CDM8975 Guide de l'utilisateur télécharger pdf (Page 29)

Phone Troubleshooting

Warning or error code reads:

Unable to contact server.

Attempt to activate or log in to the phone again. If the problem continues, contact your Verizon Wireless business y

specialist to ensure that the Field Force Manager feature has been added to your account.

Phone number XXXXXXXXXX is already activated by another device.

From the Devices tab, check the box to the left of the device you are trying to activate.y

Click y Deactivate, then click OK.

Phone number XXXXXXXXXX has not been registered in the Web portal—please call your administrator.

From the Devices tab, verify that the device exists. y

If the device does not appear, contact your Verizon Wireless business specialist to add the device to your account. y

The phone is no longer registered to use Field Force Manager. Please restart Field Force Manager and register your

phone number.

Reset Field Force Manager activation. y

From the Devices tab, check the box to the left of the device you are trying to activate. y

Click y Deactivate, then click OK.

Compatible phone, monthly subscription, download and usage charges, and Internet required for use; coverage not available everywhere; accuracy and

completeness of information not guaranteed; information about location of device will be used to deliver service.

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Verizon CDM8975 Guide de l'utilisateur Page 29