User guide for VERIZON CENTREX CUSTOPAK®Telephone NumberVerizon Telephone Number 1.800.837.4966Switch Type: GTD-5 5ESS DMS 100 EW
16 17CALL FORWARDING BUSYThis feature automatically forwards your calls to a pre- determined number (either inside or outside of your CustoPAK system)
18 19To cancel this feature: Pick up the handset. Listen for dial tone. Press . You will hear confirmation tone. Hang up. NOTE: Network charges
20 21If you wish to make another call while your first call is on hold: Press the switchhook to recall dial tone. When you have completed the call,
22 23CALL RESTRICTION OPTIONSCall Restriction Options provide you with the ability to select and control the incoming and/or outgoing calling capabili
24 25TONE BLOCK-CANCEL CALL WAITINGWhen you do not wish to be disturbed or interrupted during an important call on a line that is equipped with Call W
26 27DIRECTED CALL PICK-UP WITH BARGE-INThis feature allows you to answer any ringing line within the CustoPAK system by dialing an access code and th
28 29SPEED CALLINGSpeed Calling allows you to create a list of frequently called numbers that may be dialed by an abbreviated code, reducing dialing t
30 31 Listen for confirmation tone. You will hear voice prompts which will give instructions. Follow the voice prompts.CALL PARKCall Park allows y
32 33CALLER IDCaller ID provides the listed name of the calling party along with the calling number on calls made from specially equipped central offic
34 35PRIORITY CALLPriority Call allows you to program up to six (6) numbers within your regional calling area, to ring with a special ring, enabling y
Thank You forSelecting VerizonCentrex CustoPAK® Service.1
36 37RETURN CALLReturn Call allows you to automatically return the last incoming call. Use this feature to reach a call you missed. If a busy signal i
38 39VOICE MESSAGING* AND CPAKVerizon Voice Messaging services offer an efficient, businesslike way to capture important messages when you’re away
40 41TELEPHONE EQUIPMENT INTERACTIONSCentrex CustoPAK service is compatible with almost all telephone equipment. However, sometimes there are modificat
42 43It is usually best to use the telephone set feature when you wish to:Place an intercom call:The telephone set intercom is associated with the ind
44 45RepairThe Repair Center handles service problems and out-of- service conditions on your telephone lines and/or features, and the wiring to your l
46 47APPENDIXIntercom Code Charts 1A and EWSD (Siemens) ... 48 5E, DMS 100 an
48 491A AND EWSD (SIEMENS) INTERCOM CODE CHARTName Code Telephone Number20#21#22#23#24#25#26#27#28#29#30#31#32#33#34#35#36#37#38#39#40#41#42#43#44#45#
50 51DMS 10 INTERCOM CODE CHARTName Code Telephone Number#2#3#4#5#6#7SPEED CALLING LIST CHARTSThe following charts are provided for you to list your S
52 531A SPEED CALLING LISTName Code Telephone Number#2#3#4#5#6#75E SPEED CALLING LISTName Code Telephone Number#2#3#4#5#6#7
54 55DMS 100 AND SIP SPEED CALLING LISTName Code Telephone Number*2*3*4*5*6*7*8*9EWSD (SIEMENS) SPEED CALLING LISTName Code Telephone Number#2#3#4#5#6
2 3TABLE OF CONTENTSIntroduction to This Guide ... 4Overview of Your Cust
56 57DMS 10 SPEED CALLING LISTName Code Telephone Number20#21#22#23#24#25#26#27#28#29#30#31#32#33#34#35#36#37#38#39#40#41#42#43#44#45#46#47#48#49#FEAT
58 59YOUR CPAK FEATURE SELECTIONSFeature Telephone NumbersBasic FeaturesAssume Dial “9”Call HoldCall TransferConsultation HoldDirect Inward/Outwar
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4 5INTRODUCTION TO THIS GUIDEThis guide is intended to provide you with information to help you learn to operate the features within your new CustoPAK
6 7OVERVIEW OF YOUR CPAK SYSTEMYour CustoPAK system is a central office-based service, meaning all equipment required to operate the system is in t
8 9TERMS YOU SHOULD KNOWConfirmation Tone Three short bursts of tone heard when using some CustoPAK features. The confirmation tone lets you know you ha
10 11CALL TRANSFERCall Transfer allows you to transfer a call to any other number either within or outside of your CustoPAK system. You can speak with
12 13TOUCH-TONETouch-Tone provides the ability to push-button dial by using tone-signaling telephones. It is required to operate your CustoPAK service
14 15AUTOMATIC CALLBACKThis feature allows you to be called back when you reach a busy line within your CustoPAK system. When the line becomes free th
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